Enterprise-Class Email

Response time and speed is a core pillar in all our solutions. Search through thousands of emails quickly, share email folders with colleagues seamlessly, flag and tag emails in a flash for efficient organization. You can even create and link tasks and notes to emails in a single click.

All emails are automatically tagged to the clients’ history and journal activities without the need to copy and paste.

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Team Collaboration

Take advantage of unique and powerful collaboration features like built-in instant messaging with archiving support, secure file transfer between colleagues, full sharing capabilities for emails, calendars, tasks and notes. Multiple users can reply, forward and interact in realtime with a shared mailbox.

 

Over the air synchronization with mobile phones and tablet devices is also supported.

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CLIENT RELATIONSHIP MANAGEMENT

UVC provides many ways to segment clients and quickly filter through large lists. Automated processes are also available and give you the ability to automatically trigger rotating tasks based on clients’ profiles. Custom fields & forms allow you to leverage the core CRM features and build on top of them for your specific needs. Custom fields can be integrated in table views, printouts and used in searches for mail merges and email marketing.

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REDUCE COST, MINIMIZE COMPLEXITY, IMPROVE PRODUCTIVITY

WE PROVIDE FLEXIBLE SOLUTIONS FOR YOUR BUSINESS NEEDS
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UVC GOLD / BUSINESS EDITION

Full collaboration features and contact management. Offline support with full two way synchronization, real-time sharing of calendars, tasks and emails. UVC Gold is best suited for 4 users or less. UVC Business Edition is available to 5 user licenses and above.

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UVC BUSINESS CRM EDITION

Backed by our award-winning software, UVC CRM Edition Includes all the features of UVC Gold/Business as well as the Service Profile module for client segmentation and automation. This offering is for small to medium sized companies looking for a full CRM and Collaboration solution. A Wealth Management Edition may also be available.

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TICKETING & SUPPORT MANAGEMENT EDITION

Integrated client support, automatic email responses and ticket generation, delegation of tickets to appropriate department and agents, VOIP integration to support ticket from phone calls. This is a comprehensive solution for organizations in need of a support and ticket management solution.

OUR CLIENTS