PRODUCTS

UVC Products

UVC offers a feature-filled application with centralized information accessible from anywhere at anytime. UVC was built from the ground up with real-time collaboration, sharing and ease of use as the main focus.

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Cloud Solution. Business Software for Small & Large companies.

UVC Standard Edition

UVC Standard Edition is best suited for families and personal usage

Offline support with full two way synchronization

Project Management Module

Custom Fields and Forms for all modules

File Store package which includes 1GB of free Online Storage and Enhanced File Sharing & Synchronization

Instant Message Archiving including integrated third party IM messages

Sync Module that allows you to work with handheld devices

Enhanced Collaboration Module (Address Book, Task and Project sharing between users, …)

Multiple folders and calendars with fine grained permission levels

Strong integration between Project, Task and Calendar modules (Ability to edit/view project tasks and normal tasks in the calendar module)

Encrypted Instant Messages and Chat Conversations

Ad-Free and No Banners

Premium Support through e-mail

Customize calendar and task colors based on users and folders

Includes up to 200 free mobile alerts per month

Basic mail merge module

Embed and subscribe to public calendars i.e. Holidays, Concert Calendars and others using the iCal standard format

Assign tasks to multiple colleagues and track status

A full featured User Manager Admin tool which allows you to manage users and setup user permissions. UVC Business Edition Only.

UVC CRM Edition

Includes all the feature set of the Standard Edition and adds enhanced CRM functionality to help with client segmentation and automation

4GB of storage with option to upgrade to 10GB and 25GB

Service profile module with full automation of follow ups on clients based on defined templates

Analytics dashboard module

Advanced mail merge features and custom email templates

Action profile module that allows for creation of service templates (Sequence of tasks) that are manually triggered

Sharing and collaboration features in all modules

Mobile App for iOS and Android devices

Advanced custom forms / fields support

Wealth Management Integration

Head Office Ticket Management Edition

Full featured ticket tracking system for handling support emails and phone calls

Integrated client support, automatic email responses

Pluggable architecture allowing you to enhance most aspects of the application

Automated ticket generation on incoming emails, including smart filtering and handling of reponses

Delegation of tickets to appropriate department and agents

VOIP integration to support ticket from phone calls

Dashboard module with realtime view on each department and queue ticket processing

Allows you to plugin to the email software module and trigger custom events based on email messages

Ticket statistics reports customizable for each client

UVC Monitoring Service