Ticket Management Edition

Full featured ticket tracking system for handling support emails and phone calls

  • Integrated client support, automatic email responses
  • Pluggable architecture allowing you to enhance most aspects of the application
  • Automated ticket generation on incoming emails, including smart filtering and handling of responses
  • Delegation of tickets to appropriate department and agents
  • VOIP integration to support ticket from phone calls
  • Dashboard module with realtime view on each department and queue ticket processing
  • Allows you to plugin to the email software module and trigger custom events based on email messages
  • Ticket statistics reports customizable for each client
  • UVC Monitoring Service
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UVC Products

UVC offers a feature-filled application with centralized information accessible from anywhere at anytime. UVC was built from the ground up with real-time collaboration, sharing and ease of use as the main focus.

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Cloud Solution. Business Software For Small & Large Companies.